Servicedart is built around the way your company does business.
It is a fully integrated web-based service management
software, is a perfect solution for a wide variety of industries
such as HVAC, Alarm
and Security, Plumbing, Handyman and Home
Repair, Carpet
Cleaning, Pest
Control, Home
Health Care, Window
Cleaning,
and many more.
Scheduling and Dispatching | Billing
and Accounting | Customer
Management | Wireless
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 Customer Qualification
Using the Qualification
screen, users can quickly access all pertinent information
about customer equipment, service and billing history.
Dispatch Entry
The Dispatch Entry screen allows users to quickly set up service
calls based on priority, skill level, dates and times. The ability to store
unlimited notes allows dispatchers to enter specific information for each circumstance.
Dispatch Boards
The Dispatch Board is a snapshot of all the jobs for that day according to
zone or employee. The ability to add employees to a job or re-schedule a job
can all be done from the dispatch board.
All the dispatch boards feature a creative hover view that allows you to
see the details of a dispatch simply by moving the mouse over it. Each dispatch
board can be customized with the information that you need most, which makes
this one of the
most
intuitive dispatching
software on the market today.
Integrated Mapping
Servicedart seamless integration with mapping technology
allows users to view all service calls in a geographical area and organize them
in the most efficient manner, saving time, mileage, and money. For routine jobs,
route schedules are available.
Email and Alpha Paging
Users have the ability to send all service calls to
technicians via alpha numeric paging or standard email. This feature includes
compatibility with desktop computers, PDA’s, handheld computers, web enabled
phones, and standard alpha-numeric pagers.
Add Parts to a Dispatch
Ever have a tech arrive at the job site without the
parts needed to complete it? Now you can reduce the possibilities of that happening
by entering the necessary parts on the dispatch. Attached parts will print on
the dispatch ticket and will carry over to sales when the dispatch is invoiced
to ensure nothing falls through the cracks.
Crew Dispatching
This feature allows you to group your technicians into crews
for easy assignment on dispatches. The ability to track crew members time together
or separately ensures your labor cost will be accurate. Unmatched flexibility
allows technicians to be reassigned to a different crew quickly and easily. |
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